399bet3 Privacy Policy — How We Keep Your Information Safe

To deliver our services properly on the 399bet3 platform, we need to collect certain personal information. We only collect what is genuinely necessary — nothing more.

Information Collected at Registration

• Full name and date of birth (for age verification).
• Email address and mobile number.
• Residential address and country.
• Password (stored in encrypted form — never as plain text).

Information Collected During KYC Verification

• Photo of National ID (NID) or passport.
• Selfie or live photo (to confirm your identity).
• Proof of payment account ownership.

Automatically Collected Information

399bet3 uses collected data solely for specific, legitimate purposes. Your privacy is never misused — that is a core principle we stand by.

Primary Purpose of Use

• Account Management: To handle registration, login, and account security.
• Service Delivery: To process bets and payments, and to deliver promotions.
• KYC & Compliance: To meet legal obligations and verify your age.
• Customer Support: To properly address your complaints and questions.
• Fraud Prevention: To detect unusual activity on your account.

Secondary Purpose of Use (Subject to Consent)

• Sending betting tips and notifications tailored to your preferences.
• Research to improve platform performance and the overall user experience.
• To deliver promotions and offers tailored to your interests.

Your consent is required before we use your data for secondary purposes. You can withdraw this consent at any time from your account settings.

399bet3 does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal obligations and business requirements.

399bet3 never sells your personal data. However, limited sharing with trusted service providers may be necessary to keep our services running.

Permitted Data Sharing Scenarios

• Payment Processors: Necessary information is shared with payment providers such as Mobile Pay, Nagad, and Rocket to complete transactions.
• KYC Services: With authorized verification agencies for identity verification.
• Cloud Services: With secure cloud service providers for data storage (confidentiality is ensured by contract).
• Legal Obligation: Providing required information in response to court orders or government directives.
• Fraud Prevention: Anonymized data shared with industry-wide fraud prevention networks.

All third-party service providers are required to comply with 399bet3's privacy standards and are contractually bound to use your information only for its intended purpose.

The 399bet3 website uses cookies to enhance and personalise your browsing experience. When you visit for the first time, we ask for your cookie consent.

Types of Cookies We Use

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled as they are essential for the platform to function.
• Performance Cookies: To analyze which pages on the website are most visited. This information is always anonymized.
• Preference Cookies: To remember your language, theme, and other preferences.
• Marketing Cookies: To show you promotions relevant to your interests (only with your consent).

Cookie Controls

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the 399bet3 platform.

You have full control over your personal data at 399bet3. Learn about each of your rights and how to exercise them below.

399bet3 follows the highest industry security standards to protect your data. Our security infrastructure operates across multiple layers, so that even if one layer fails, your information remains protected.

Technical Security

• SSL/TLS Encryption: Every page and transaction on the site is encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): Additional verification at login for added security.
• Firewall: Advanced firewall systems to prevent unauthorised access.
• Data Backup: Regular encrypted backups stored on secure servers.
• Brute Force Protection: After multiple failed login attempts, the account is automatically locked.

Administrative Security

• Access to your data is restricted to authorized personnel only.
• All staff have signed confidentiality agreements and receive regular privacy training.
• Data access logs are reviewed on a regular basis.
• Annual security audits are conducted.

399bet3 strictly does not provide services to anyone under the age of 18. Protecting the privacy of children and minors is an integral part of our Privacy Policy.

• Date of birth is verified at registration, and any application from a user under 18 is automatically rejected.
• Age verification documents are checked as part of the KYC process.
• If a minor's data enters our systems, it is immediately deleted and the associated account is closed.
• Parental controls are recommended to protect minors from betting.

If you suspect that a minor is using the 399bet3 platform, please notify our support team immediately.

399bet3 may update this privacy policy from time to time. Changes may be driven by new legal requirements, technological updates, or improvements to our services.

• For significant changes, we'll notify you at least 30 days in advance by email or via a notice on the platform.
• The date of the latest update will always be noted at the top of the policy.
• If you do not agree to the updated policy, you may request to close your account.
• Previous versions will be archived and made available upon request.

If you have any questions, concerns, or complaints regarding this privacy policy, please reach out to our dedicated privacy team. We take all communications seriously.

Contact Channels

• Email (Privacy Enquiries): privacy@399bet3.ws
• General Support: support@399bet3.ws
• Live Chat: Available on the platform 24/7.

Complaints Process

1. Send a detailed complaint via email and include your user ID.
2. You'll receive an initial response within 48 hours.
3. A final response will be provided once the investigation is complete (typically within 7–14 business days).

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your country.